Insurance Verification and FAQs

Using Insurance for Therapy at Highway to Heal Counseling

We believe quality therapy should be as accessible as possible. That’s why Highway to Heal Counseling partners with Headway, a trusted third-party billing platform, to make it easier for clients to use their in-network insurance for mental health services.

Whether you’re dealing with anxiety, trauma, addiction, life transitions, emotional issues, or relationship stress—we’re here to support your healing without the financial confusion.

We Accept the Following Insurance Plans

Highway to Heal Counseling is currently in-network with:
Aetna
Baylor Scott and White (Coming Soon)
Blue Cross Blue Shield (BCBS)
Cigna
United Healthcare / Optum
Oscar Health
Oxford

If your insurance provider is not listed, you may still be able to use out-of-network benefits or pay privately.

How It Works

Step 1: Let us know you want to use insurance.
Step 2: We’ll send you a link to create your secure Headway account for all plans outside of Blue Cross Blue Shield.
Step 3: Headway verifies your benefits and handles all claims, co-pays, and billing.
Step 4: You show up for therapy and we take care of the rest.

What Will My Out-of-Pocket Cost Be?

The cost depends on your specific insurance plan. Your deductible, co-pay, or co-insurance rate will be explained clearly by Headway after benefit verification.

Most clients pay between $0–$50 per session. This cost may be higher if you need to first meet your deductible. You are always encouraged to call your insurance code to ask for costs ahead of time.

You’ll receive a breakdown of your estimated costs before your first session.

Can I Use My HSA or FSA Card?

Yes! Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to pay for therapy services at Highway to Heal Counseling, even if you’re not using insurance.

What If I Don’t Want to Use Insurance?

We understand that some clients prefer to pay out-of-pocket for privacy or simplicity.

Our private pay rates are:
- Individual Therapy: $140 per 50-minute session (Reduced Sliding Scale Rates are offered on a case-by-case basis)
- LPC Supervision: $75 individual / $55 group

We can also provide superbills for potential reimbursement from your insurance provider.

Benefits of Using Insurance vs. Private Pay

Using Insurance:
- Lower cost per session
- Streamlined through Headway
- In-network convenience

Private Pay:
- More privacy and control
- No insurance records involved
- Choose any provider regardless of network

Let’s Get Started

Not sure what’s covered? We’re happy to help you verify your benefits and explore your options.

📍 Serving Colleyville, Southlake, Euless, Keller, Hurst, Bedford, Grapevine, and surrounding DFW areas
💻 Telehealth therapy available throughout Texas
🧾 Headway handles your insurance, so you can focus on healing.